OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
100 ratings and 65 comments received in the last 90 days.
19 May 2025
Alfie showed me all the different options for the car and even went out of his way to show me an example of the colour car I was looking at. Purchasing the car was super easy and Alfie setup all the car settings with me on collection day.
03 May 2025
Never felt rushed or pushed and they staff were always friendly and helpful
24 April 2025
Salesguy (Alfie) was great. Not at all pushy really helpful, answered all my question as i was going for the Aceman and new to electric. Good handover with the car. He set much of the options for me while giving an overview.
16 April 2025
A very good experience staff aimed to please and supply what you required
02 April 2025
I felt i was looked after extremely well
27 March 2025
Was able to ask plenty of questions & get answers.
21 March 2025
The process was easy and they were very accommodating for my 28+ year old paper license caused issues with the HO
18 March 2025
The level of customer service and knowledge of Kitty the sales executive was simply excellent
07 June 2025
Nothing was too much hassle for Gary and the team. I felt very valued as a customer
05 June 2025
Good. Paper foot mats weren't used and the trim that was scratched is being replaced.
31 May 2025
I waited, had coffee and worked so a very productive visit.
30 May 2025
Efficient and friendly service
30 May 2025
Stratstone fitted the serbice in to suit my diary and did a great job finishing execatoy when they promised.
29 May 2025
Same as above
28 May 2025
Efficiency
28 May 2025
I was told how long my car would be in and informed of any issues prior to collecting it. Staff were very helpful and courteous and it was great they hoovered the inside!
27 May 2025
Polite and helpful.
27 May 2025
very satisfied
21 May 2025
Very good