OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
150 ratings and 102 comments received in the last 90 days.
27 October 2025
The sales executive went over and above with advice very helpful
26 September 2025
Really helpful and knowledgeable.
25 September 2025
Car was ready, clean and the salesman took time to go through the cars main features.
23 September 2025
Everything was explained really well
23 September 2025
The service from Alfie Rogers-Webb was excellent. He did not give any hard sell but we were naturally comfortable buying from him. He was extremely polite and helpful
11 September 2025
All staff but most of all Alfie were friendly, approachable, interested, professional and extremely well informed. We would not hesitate to recommend Stratstone Bury Mini.
14 August 2025
The service from Kitty was great from start to finish went through everything and nothing was too much for her fabulous employee and service
01 November 2025
From start to end very smooth
01 November 2025
All good and excellent receiption and Service management staff
31 October 2025
Staff patient and helpful.
31 October 2025
See prior comment
31 October 2025
Very efficient and helpful. Nothing too much trouble.
30 October 2025
Because we had no complaints with the helpfulness of the staff namely Gary Alderdice.
29 October 2025
Drop car off. Complimentary Lift in to town then pick up very easy
28 October 2025
Excellent service
28 October 2025
Easy going team, very welcoming and easy to deal with.
28 October 2025
Very satisfied quick and informational
FIND Stratstone Bury St Edmunds
Address
- Thetford Road, Fornham St Martin, Bury St Edmunds, IP31 1SX
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01284 530254
Address
- Thetford Road, Fornham St Martin, Bury St Edmunds, IP31 1SX
Opening Hours
- Mon–Fri:10:00 - 16:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01284 846568
02 November 2025
Very good experience