OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
86 ratings and 59 comments received in the last 90 days.
21 May 2025
Very good
19 May 2025
Alfie showed me all the different options for the car and even went out of his way to show me an example of the colour car I was looking at. Purchasing the car was super easy and Alfie setup all the car settings with me on collection day.
03 May 2025
Never felt rushed or pushed and they staff were always friendly and helpful
24 April 2025
Salesguy (Alfie) was great. Not at all pushy really helpful, answered all my question as i was going for the Aceman and new to electric. Good handover with the car. He set much of the options for me while giving an overview.
16 April 2025
A very good experience staff aimed to please and supply what you required
27 June 2025
Without Gary's quick thinking, I would have had to drive my car with tyres that were unsafe to do so and no help at home. When I did get my car back it felt like a new car to drive.
27 June 2025
All good generally. Only bit of feed back is: electric loan car wasn't fully charged (60-70% approx) and no home charger provided.
26 June 2025
The information I provided in the online check-in was overlooked. I had been quoted £183 for the brake fluid service yet the assistant was going to charge £345. The quote for the service plan had no context of the potential saving. I had to ask.
24 June 2025
Excellent in all areas
19 June 2025
My Car was ready before the time I asked it to be, to fit in around my day
19 June 2025
As above the service this time was really good and it will be 5 stars if the next visit is the same.
18 June 2025
Am giving all the stars because Gary was very polite and helpful.
18 June 2025
Service always with a smile
12 June 2025
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07 June 2025
Nothing was too much hassle for Gary and the team. I felt very valued as a customer
10 June 2025
Excellent service, friendly and helpful everything went smoothly.