OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
135 ratings and 105 comments received in the last 90 days.
06 June 2026
Second time buying from Alfie and this time I didn't get a little video of the car when it arrived, but I did get a big bow on the car at handover this time which made up for it and will always give Alfie 5 stars
05 June 2026
Very Satisfied with whole experience
31 May 2026
Friendly and professional
29 May 2026
No reason not to.
29 May 2026
I first dealt with Eboni, then Alfie, then Steph. I was asked to fill in a finance form and an order form twice by 2 different people. Whilst this was frustrating, it was quickly resolved and the help Alfie and Steph gave was exceptional.
27 May 2026
Seemed to drag out, with many hiccups , poor communication
03 May 2026
Great experience at this garage from start to finish, welcoming great customer service.
03 May 2026
The car fulfils my needs
30 April 2026
Very pleasant knowledgeable sales executives who were able to answer any question.
13 June 2026
The service team are great as always - Tammie, James hurst and Ben who arranged the booking really looked after me.
12 June 2026
Excellent service
12 June 2026
Work is always carried out to the highest standard
12 June 2026
Very good service on time.
11 June 2026
The staff were great and the job was completed. It not the staffs' fault but Mini is getting a bad reputation among my mini-owning friends. You invariably find something else wrong whilst it's there. It's becoming a private joke amongst us.
11 June 2026
Because inwas
11 June 2026
Quick and efficient given lift into town while service undertaken
10 June 2026
Service done as requested in a timely and professional manner
10 June 2026
Extremely helpful, friendly and informative
10 June 2026
Easy to drop off and kept informed on progress
FIND Stratstone Bury St Edmunds.
Address
- Thetford Road, Fornham St Martin, Bury St Edmunds, IP31 1SX
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01284 530254
Bury St. Edmunds as well as surrounding areas including Haverhill, Thetford, Ely and Newmarket
Address
- Thetford Road, Fornham St Martin, Bury St Edmunds, IP31 1SX
Opening Hours
- Mon–Fri:10:00 - 16:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01284 846568
Bury St. Edmunds as well as surrounding areas including Haverhill, Thetford, Ely and Newmarket
12 June 2026
Highly informative, but not pushy, sales person (Eleanor Phillips) and a careful handover